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Emergency
Preparedness No Longer a Concern for Verizon
When TSI first began working with Verizon Communications
in Manhattan, the company's focus was primarily on managing
their fiber assets. After TSI developed a solution for
tracking fiber, Verizon saw the need to extend the system
to include copper cable as well.
The result? Lookup for cable and fiber information is
accessible to Verizon engineers in seconds, rather than
the days that are normally required to manually perform
the task. |
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Getting a comprehensive view of all
the infrastructure and physical assets that need to be supported
is a major challenge for nearly every communication and utility
provider. Understanding different views, such as the number
of people affected by an outage, or how to dispatch personnel
most efficiently when a disaster leaves you short-handed is
an even greater challenge. Never mind trying to understand
the implications that failures in other infrastructures might
have on your ability to maintain your own!
TSI has a wealth of experience in the design and development
of solutions for all types of communication and utility providers,
with specific focus on:
• Asset Tracking
• Infrastructure
Management
• Emergency Response
Enablement
Asset Tracking
Knowing where your assets are and how to deploy them effectively
is vital to corporate profitability. But being able to address
natural and man-made disasters in timely fashion is of equal
or greater importance. TSI can design and implement an entire
range of mapping and spatial analysis solutions for your organization
that can help you track assets and be more responsive to a
crisis. Many telecommunications companies continue to rely
on some paper maps or disjointed mapping systems for some
or much of their fiber and copper resources. The result is
an incredibly inefficient and inaccessible location intelligence
system. The same is true for gas and electric utilities. TSI
has extensive experience in designing solutions that move
companies from paper to online access, as well as combining
location intelligence from various sources.
Asset tracking includes tracking human resources, infrastructure,
and service vehicles. TSI can design and implement an automated
vehicle locator (AVL) solution that supports efficient dispatching
of company personnel and integrates into your current dispatch
system. Supervisors can visually track one car or all service
vehicles concurrently, a capability that is extremely useful
during a homeland security threat or natural disaster.
Infrastructure
Management
Our nation probably has the most complex and varied infrastructure
in the world, including the copper and fiber managed by communications
companies, gas lines, overhead and underground electric lines,
and water lines. Some of that infrastructure is many decades
old; some of it brand new. Chances are, you don't have a complete
picture of the entire system. And that creates a nightmare
when it comes to managing the infrastructure and assessing
critical situations. What other areas will be impacted by
a service disruption, and how soon?
TSI can devise infrastructure management solutions that let
you make those kinds of assessments, including visualization
of outages and assets as well as applying advanced spatial
analysis. Spatial analysis techniques can help you rely less
on personnel to perform assessments and more on automated
correlation of information being fed into databases as events
unfold, saving precious minutes or hours that could avert
a larger crisis or service disruption. TSI can also integrate
information from many other database sources that help in
understanding the impact of other organizations' infrastructure
on the maintenance of your own. Sharing information among
organizations, in both the public and private sectors, is
essential to the maintenance of homeland security.
Emergency
Response Enablement
Disasters can and do happen, and all too often. With threats
to homeland security on the rise, communication and utility
providers are realizing that inadequate asset tracking and
infrastructure management systems aren't the only reason to
invest in mapping and spatial analysis solutions. TSI can
build on those same systems to ensure that your organization
is well prepared for emergencies. For example, adding automated
vehicle locator (AVL) capabilities to your current system
can make a tremendous difference during a disaster, when literally
every service vehicle must be viewed, in some fashion, to
be an emergency response vehicle.
Click
here to download our Communications & Utilities Case Study
PDF
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